Project Manager

Project Manager
Posted 3 months ago

Job Type: Full time

Years of Experience: 5 – 7 years

  • Oversee the implementation of products for existing clients, including introducing new features or modifying existing ones.
  • Initiate client outreach to kick off the product implementation or migration process.
  • Present project plans to clients, detailing the modules to be implemented based on signed contracts.
  • Set clear client expectations and define the scope of product migration activities.
  • Educate teams on best practices during the product migration phase.
  • Manage all communication with clients, including conducting meetings and conference calls.
  • Coordinate and accurately report all migration-related activities under the supervision of the Program Manager.
  • Facilitate training needs, schedule client training sessions, and track completion.
  • Handle multiple projects concurrently, adhering to aggressive timelines.
  • Ensure timely project completion while mitigating risks.
  • Develop and manage detailed work plans, schedules, and client status reports.
  • Track and manage client product migration deliverables.
  • Collaborate with internal departments to address client requirements and resolve migration-related issues.
  • Successfully transition projects to the client services group for ongoing support.
  • Keep projects on track and within scope, proactively assessing and addressing any project issues.
  • Work with the team and management to develop resolutions, ensuring productivity, quality, and client satisfaction.

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