In today’s fast-paced business landscape, disconnected systems and siloed processes can slow down even the most successful enterprises. A large global distributor faced this exact challenge, multiple ERPs, fragmented databases, and complex sales processes were making it difficult to align operations across sales, support, and logistics. The Challenge The client’s existing setup hindered efficiency, visibility, and collaboration. With systems working in isolation, sales cycles
Exceptional experiences don’t just impress, they inspire loyalty. Brands that prioritize Customer Experience (CX) are reaping measurable rewards. Studies show that companies leading in CX outperform their competitors by nearly 80%. Conversely, 88% of users won’t return after a bad digital experience. In today’s fast-paced digital landscape, where expectations are higher and attention spans shorter, experience is not optional, it’s essential. At Covalense Global, we don’t leave